Terms and Conditions

Introduction

These Terms and Conditions govern your use of the UsarxMeds website and services, including the purchase of medicines and related products. By accessing or using our platform, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our services. UsarxMeds reserves the right to modify these terms at any time, and updates will be posted on this page.

Eligibility

To use our services, you must meet the following eligibility criteria:

• Be at least 18 years of age or have legal consent from a guardian if under 18.
• Provide accurate and complete information during registration and order placement.
• Reside in a location where UsarxMeds delivers, as per our shipping policies.

Account Registration

To place orders or access certain features, you may need to create an account with UsarxMeds. When registering, you agree to:

• Provide truthful and up-to-date personal information.
• Keep your login credentials confidential and not share them with others.
• Notify us immediately of any unauthorized access to your account.

UsarxMeds reserves the right to suspend or terminate accounts if false information is provided or if suspicious activity is detected.

Order Placement and Fulfillment

When placing an order with UsarxMeds, you agree to the following:

• Provide a valid prescription for prescription medicines, which will be verified before processing.
• Ensure accuracy of shipping and billing information to avoid delays or cancellations.
• Acknowledge that order confirmation does not guarantee availability; we will notify you if an item is out of stock.
• Accept that delivery timelines may vary based on location and external factors like weather or logistics issues.

Payment Terms

Payments for orders on UsarxMeds are subject to the following conditions:

• All prices are listed in the applicable currency and include taxes unless otherwise stated.
• Payment must be made at the time of order placement through accepted methods (e.g., credit/debit cards, digital wallets).
• UsarxMeds is not responsible for payment failures due to incorrect details or issues with third-party payment gateways.
• Refunds, if applicable, will be processed as per our Refund Policy, linked on our website.

Returns and Refunds

Due to the nature of pharmaceutical products, returns are subject to strict guidelines:

• Returns are only accepted for damaged, incorrect, or expired products, provided they are reported within 48 hours of delivery.
• Medicines once dispatched cannot be returned for reasons other than quality issues, as per health regulations.
• Refunds or replacements will be processed after verification of the issue, subject to our Refund Policy.

User Conduct

While using UsarxMeds, you agree not to:

• Use the platform for illegal or unauthorized purposes, including the purchase of controlled substances without a prescription.
• Attempt to hack, disrupt, or interfere with the functionality of our website or services.
• Submit false information, including fake prescriptions or misleading personal data.

Violation of these terms may result in account suspension, legal action, or both.

Intellectual Property

All content on the UsarxMeds website, including logos, text, images, and designs, is the property of UsarxMeds or its licensors. You agree not to:

• Reproduce, distribute, or modify any content without prior written permission.
• Use our trademarks or branding for commercial purposes without consent.

Limitation of Liability

UsarxMeds strives to provide accurate information and reliable services, but we are not liable for:

• Delays or errors in delivery caused by third-party logistics or unforeseen circumstances.
• Health outcomes resulting from improper use of medicines, even if purchased through our platform.
• Interruptions to website access due to maintenance, technical issues, or external factors.

Our liability is limited to the extent permitted by applicable law.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of India. Any disputes arising from your use of UsarxMeds will be subject to:

• Resolution through mutual negotiation as the first step.
• If unresolved, disputes will be settled in the courts of Surat, Gujarat, India.

Updates to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Last Updated” date. Continued use of our services after updates implies acceptance of the revised terms.

Last Updated: May 13, 2025